Privacy Policy

Effective Date: May 13, 2025

At The Better Cities Company, we are committed to protecting your privacy. This privacy policy explains how we handle data when you interact with our website and services.

1. Data Collection

• Cookies: We may use cookies to enhance your browsing experience, such as remembering preferences or analyzing website activity. You can manage or disable cookies through your browser settings.
• Location Information: If permitted, we may collect location data to offer relevant services or features.
• Web Browser and Device Information: We may collect technical information about your web browser, device type, operating system, and other related data for the purpose of improving website functionality and performance.

2. Use of Data

The data collected, such as cookies, location, and browser information, will be used for the following purposes:

• Improving website performance and navigation
• Analyzing website traffic and trends
• Enhancing the overall user experience

3. Data Security

We implement appropriate security measures to protect the data we collect from unauthorized access or misuse. However, since no personal data is collected through general browsing, we do not store sensitive personal information unless explicitly submitted via a form.

4. Information Collected Through Lease Applications

When you apply for a vehicle lease through The Better Cities Program, we collect and process the following data:

• Identity Information: Full name, email address, phone number, and national ID or VAT number.
• Employment Information: Whether courier work is your main income and how long you've worked as a courier.
• Current Vehicle Data: Make, model, financing method, and an uploaded photo of your current delivery vehicle.
• Application Preferences: Desired vehicle model, lease duration, and participation in test drives.
• Personal Statement: Your description of how the program will benefit you.
• Consent & Agreements: Permission for contact, consent to share data with Wolt, and acknowledgment of this privacy policy.

Purpose of Processing

We process this data to assess your eligibility, manage your lease, coordinate onboarding and vehicle delivery, and communicate with relevant program partners like Wolt.

Data Retention

If your application is successful, your data will be retained for the duration of the lease and any legal or operational retention period. If your application is unsuccessful, it will be deleted after 12 months unless you request earlier removal.

Legal Basis for Processing

• Contractual Necessity: To process your application and lease agreement.
• Legitimate Interest: To operate and improve the leasing program.
• Consent: Where explicitly given, such as for optional communication and information sharing.

5. Your Rights

• Control and manage cookies through your browser settings
• Request access to or deletion of your submitted personal data
• Withdraw consent at any time where processing is based on consent

6. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, feel free to contact us:
The Better Cities Company
info@bettercitiescompany.com

7. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our data practices or legal requirements. Any significant changes will be reflected with an updated date at the top of this page.